As an old friend used to say, 'Life really is simple. We just choose to make it complicated."
One guy's account of the trials, tribulations, and offbeat characters from one old-fashioned ice cream and candy shop just west of Mt. Tom, in the tiny hamlet of Easthampton, Massachusetts.
Monday, May 05, 2008
Key Metrics.
Back in my old work-life, we used to measure stuff like 'turnover ratio', 'days of stock', and 'work-in-process'. In fact, while in engineering grad school, I even wrote a thesis called 'Interval as the Driver of Quality, Cost, & Service Improvements'. In this gig, this is how we measure success....
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shop shots
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1 comment:
Beautiful photo!
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